Never Answer a WhatsApp Order Question Manually Again

PanelOps is built for PerfectPanel resellers. Your WhatsApp bot handles order checks, refills, cancellations, AI chat, ticket replies and marketing broadcasts — 24/7, across every group, with zero restarts.

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What PanelOps Does

Six Jobs, One WhatsApp Bot

Order Management

Customers check status, request refills, cancellations, speed-ups, refunds and partial delivery directly in WhatsApp. Eligibility is validated before every action.

Status Refill Cancel Speed Up Refund Partial Bulk (10+)

AI-Powered Chat

Replies are reformatted through an LLM with automatic language detection. Frustrated or mixed messages get the requested action executed AND an AI consolation reply.

Multi-language Priority flagging Per-user memory Rate limiting

Ticket AI Auto-Reply

A Celery poller checks your panel tickets every 60 seconds. Command tickets get live order data fetched and an AI reply posted before a human even sees the ticket.

Celery beat Duplicate prevention Serial logging Signature enforced

Marketing Broadcasts

A rotating message library with configurable intervals and random jitter to avoid spam filters. Broadcasts target only opted-in groups, with timezone-aware scheduling.

Rotating library Random jitter Per-group targeting UTC offset TZ

Live Dashboard

Real-time message logs with 4-second auto-refresh. Bulk status updates, 35+ message templates, customer management, group flags, provider CRUD and service search.

Live logs 35+ templates Bulk actions No restart needed

Customer Verification

A 3-step automated flow: greeting → PerfectPanel username lookup → 6-digit OTP via panel ticket → permanently verified. The WhatsApp ID stays bound across bot restarts.

OTP via ticket JID binding Bulk verify Configurable limits
Flexible by Design

Three Chat Modes — Switch Instantly

Manual

Fixed hardcoded replies. Fastest response time. Default for new tenants.

Most Used
AI Mode

All replies reformatted by LLM. Unrecognised messages routed to AI with full PerfectPanel context.

Custom

Replies from your message templates table. Falls back to hardcoded replies if empty.

How It Works

Three Steps to a Live Bot

Connect Your Panel

Link your PerfectPanel account so PanelOps can read order data and post ticket replies on your behalf.

Link WhatsApp

Connect the WhatsApp number your customers already message. No new app for them to install.

Automation Goes Live

Order management, verification and your chosen chat mode start working immediately — no restarts needed to change settings later.

Pricing

Start Free. Scale as You Grow.

7-day free trial on every account. No credit card required to start.

Trial
Explore all features free for 7 days
Free / 7 days
  • Full feature access
  • Order management
  • AI chat & ticket AI
  • Dashboard access
Start Free Trial
Starter
Perfect for new PerfectPanel resellers
$19 / mo
  • Order management
  • Customer verification
  • Group management
  • Message logs
Get Started
Most Popular
Growth
Everything a growing reseller needs
$59 / mo
  • Everything in Starter
  • AI Chat mode
  • Ticket AI poller
  • Marketing broadcasts
  • Panel provider sync
Get Growth Plan
Scale
Maximum capacity for high-volume operations
$119 / mo
  • Everything in Growth
  • Higher rate limits
  • Extended log retention
  • Priority support
Get Scale Plan
Questions

PanelOps FAQ

What is PanelOps?
PanelOps is a multi-tenant WhatsApp automation platform built for PerfectPanel resellers. It handles order status checks, refills, cancellations, AI chat and ticket auto-replies directly in WhatsApp, 24/7.
Is there a free trial?
Yes — every account gets a 7-day free trial with full feature access, and no credit card is required to start.
What's the difference between the three chat modes?
Manual mode uses fixed hardcoded replies for the fastest response time. AI mode reformats every reply through an LLM and routes unrecognised messages to AI with full PerfectPanel context. Custom mode replies from your own message templates table, falling back to hardcoded replies if a template is empty. You can switch modes instantly.
How is Ticket AI Auto-Reply different from AI Chat?
AI Chat reformats live WhatsApp conversations in real time. Ticket AI Auto-Reply is separate: a Celery poller checks your PerfectPanel tickets every 60 seconds, fetches live order data for command tickets, and posts an AI reply before a human even sees the ticket.
How does customer verification work?
A 3-step automated flow: greeting, then a PerfectPanel username lookup, then a 6-digit OTP sent via a panel ticket. Once verified, the customer's WhatsApp ID stays permanently bound, even across bot restarts.
Which plan should I choose?
Starter suits new PerfectPanel resellers who need order management and customer verification. Growth adds AI Chat mode, the ticket AI poller and marketing broadcasts for a growing reseller. Scale is for high-volume operations that need higher rate limits and extended log retention.

Ready to Automate Your WhatsApp Support?

Start your 7-day free trial — no credit card required.

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